Frequently Asked Questions
This page was designed to assist you with the answers to the questions you are most likely to ask about how to use our new website. In addition to the FAQs below, please feel free to contact us at email@example.com at any time if we can be of further assistance.
Q) As a member registering for an event, why is the member pricing greyed out, forcing me to pay at the non-member rate?
A) Our site is designed to only recognize the primary email address we have on file for you. If you are unsure which address we have as the primary address on file, please email us at firstname.lastname@example.org so we can share this with you.
Q) Can you show me the steps I should follow to register for an event?
A) Of course. Please find a step-by-step guide here for your use.
Q) I have registered for an event but need to cancel. What should I do?
A) You have two options for canceling your registration. Feel free to email us your intentions at email@example.com, or click here to find a step-by-step guide where you can do it yourself up to three days prior to the event.
Q) Can I cancel event registration within three days from the event?
A) ACIR must let the event venue know of our final head count 72 hours in advance of an event; therefore, unfortunately only in extreme extenuating circumstances are we inclined to honor this request (leading to us incurring your cost).
Q) Am I able to register a guest?
A) Absolutely! Registering a guest is easy and can be done as you are registering yourself. For assistance on how to do this, please click here.
Q) I am an active (or veteran) member of the Armed Services. Do you offer discounted membership pricing?
A) ACIR strongly supports the men and women currently or previously in uniform and thank you for your service. Please find our promotional letter here for steps on how to receive a one-year complimentary membership to the ACIR.